Returns, Exchanges and Warranty

Returns

If you are not satisfied with your game, you can return it within 30 days of purchase if unopened, and within 15 days of purchase if opened and the game is complete will all 91 cards and the game box. You will need to ship your game back to us and you will receive your refund to the same payment method used to purchase. You will receive the return instructions and address once we confirm your order. We will issue the refund once we receive the game.

Exchanges

If you want to exchange your whole game due to manufacturing defect, we will do so at anytime. You will need to ship your game back to us and you will receive your exchange once we receive your game and confirm the defect. You will receive the shipping instructions and address once we confirm your order. 

Warranty Card Replacement

We want you to have an amazing experience with Card Pong at all times. This means that we want to make sure your cards stay nice and not get destroyed. We will honor a lifetime card replacement for messed up cards. This is not meant to take advantage of us and ruin all of your cards on purpose to get new ones. Remember that we play this game too and know how cards age and wear, but if you have a card that gets wet and shriveled or torn on accident because your buddy is too intense, we will replace it. Please make sure that you include your order number and which card/s you need replaced so that we can confirm your order. Once we confirm, your order and shipping address, we will mail out the replacement cards.

Fill out the form below. Make sure that you include your order number so that we can find your order, name and address. 

 

 

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Is this a return, exchange or card replacement?
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